Coaching Process

Phase I: What’s Happening?

• Understanding the nature of the presenting issue, challenge, or potential opportunity.

• Identifying the gap between the current state and future state.

• Developing an understanding of the need for change.

OUTCOME: Insight

Phase II: What Matters?

• Collecting observational feedback through self assessments and 360 assessments.

• Exploring options to stimulate imaginative thinking about the future, including potential benefits and costs.

• Collaborating with clients to create a personal development plan and SMART goals.

OUTCOME: Plan

Phase III: Practicing Conduct. What’s Next?

• Creating action strategies and pilots.

• Translating insights about strengths and limitations into focused and aligned commitments.

• Building client’s capacity to adapt to change and promote growth and self renewal.

OUTCOME: Performance